技术支持 Support
如果你在选择视频、分析高光、保存 Live Photo 或导出文件时遇到问题，这里是最快的自助排查入口。
If you run into issues while choosing a video, analyzing highlights, saving Live Photos, or exporting files, this page is the fastest self-serve starting point.
快速帮助
无法选择照片
请在"设置 → 隐私与安全性 → 照片"中允许 LaughShot 访问您的照片库。
保存失败
确认已允许"添加照片"权限，并检查设备存储空间是否充足。
分析速度慢
建议选择更短的视频，或在设备充电时进行处理以获得最佳性能。
Quick Help
Can't pick photos
Allow LaughShot access in Settings → Privacy & Security → Photos.
Save failed
Enable "Add Photos" permission and check your available storage space.
Slow analysis
Try a shorter video or run the process while your device is charging.
常见问题
为什么需要照片权限？
是否会上传数据？
生成的内容保存在哪里？
FAQ
Why does LaughShot need Photos access?
Do you upload any data?
Where are the results saved?
如何反馈问题
如果需要人工协助，请尽量附上以下信息，能大幅缩短定位时间：
描述问题
说明遇到的问题以及如何复现。
设备信息
提供 iOS 版本与设备型号。
附上截图
如有应用内报错信息或异常画面，请截图附上。
How to Report an Issue
If you need direct help, include as much of the following as possible to shorten the back-and-forth:
Describe the issue
Explain the problem and how to reproduce it.
Device info
Include your iOS version and device model.
Attach screenshots
Share any in-app error messages or unusual screens.
Contact Support
Email us with as much detail as you can and we'll get back to you.
Email dothinker@qq.com